Privacy Policy

Information you provide

• Name
• Email address
• Company name
• Job title
• Any information you include in forms or messages

Automatically collected data

• IP address
• Browser type and version
• Pages visited and time spent on the site
• Device and usage data

We use your data to:

• Respond to enquiries or requests
• Provide services and communicate with you
• Manage bookings and consultations
• Improve our website and user experience
• Understand how visitors use our site
• Send relevant communications where appropriate

We take a practical, minimal approach to data — collecting only what is necessary to deliver our services effectively.

We process your data under the following lawful bases:

• Legitimate interests – to operate and improve our business
• Consent – where you have opted in to receive communications
• Contractual necessity – where required to deliver services

We implement appropriate technical and organisational measures to protect your data, including secure storage, access controls, and restricted internal access on a need-to-know basis.

We regularly review our data handling practices to ensure they remain aligned with current standards.

We do not sell your personal data.

We may share your data with a limited number of trusted third-party providers where necessary to operate our services (including hosting, analytics, and communication platforms). These providers are selected based on their security and compliance standards.

As we operate in both the UK and the United States, your data may be processed outside the UK.

Where this happens, we ensure appropriate safeguards are in place to protect your data in line with applicable data protection laws.

We use AI tools to support internal workflows and service delivery. These tools are used in a controlled manner and are subject to internal policies governing data usage, access, and security.

We do not use client data to train public AI models.

You may request a copy of our AI policy at any time by contacting us.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time

To exercise your rights, please contact us at: data@earworm.co

We use cookies to improve your experience and understand how our website is used.

For more information, please see our Cookie Policy.

We retain personal data only for as long as necessary to fulfil the purposes it was collected for, including satisfying legal, accounting, or reporting requirements.

Where data is no longer required, it is securely deleted or anonymised.

If you have any questions about this policy or how your data is handled, you can contact us at:

Email: data@earworm.co

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.